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Friday, 9 January 2009       

 
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Service is the key no matter what is on the menu

By:www.Charlottecritic.com


So the mission for this trip in Charlotte NC was a great location for breafast. Too bad the mission went nowhere on this day.

Bob Evans Farms Restaurant in Area 1 Charlotte on Statesville Rd

So I really tried to like this place. This Bob Evans is on WT Harris and is pretty new still. I have been long looking for the right place to have breakfast at off hours. I think that is a pursuit of many a person, ecspecially one that lives odd hours as we do. There is “nothing more satisfying than a waitress named Flo, good coffee, and over easy eggs” to quote my brother loosely.

I have been a fan of clean places like Perkins with great breakfast choices so going in I was hoping this Bob Evans near my home was it. The restaurant is very clean, amazingly well decorated and lit. The staff was very friendly on both visits, when they were not dropping the ball, and the prices were fair.

Now for the other shoe dropping.

They appear to have some staffing issues happening, and my two visits have been a month apart. the first visit had the following chain of amazing events take place.

Coffee cup fell empty,
wrong meal delivered to the table,
wrong amount charged for wrong meal,
no silverware at start of meal,
wrong price charged for a “take home” bread we ordered.
and finally the waitress threw our “to-go” container out while we were paying.

Final bill $35 (take home was about $7).

The waitress was new and already overworked, and as hard as we wanted to like this place it had such poor service this day.

Our second visit was 2 stars for other reasons all together. The time we returned we got one breakfast and one meal. The meal was salmon and was cold and underdone, and the eggs were cold as well which is basically ruining them completely.

The service was again friendly but lacking.

Learn more about the best restaurant food stops in Charlotte North Carolina at the Charlottecritic.com site at
http://www.charlottecritic.com the place to learn the truth about Charlotte mexican restaurants.


About the Author

Charlottecritic.com is the new voice of a long time food critic from south Florida. Now located in Charlotte North Carolina he is voiced at the Charlotte restaurant food site. An Honest look at the best of the Charlotte community is always on the menu.

Article Source: http://www.dailynewarticles.com




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