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Joshua Feinberg Profile and Articles
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101). IT Support: Are You Wearing Multiple Hats?
In the early stages of developing an IT support business, the owners typically wear all the hats: the sales hats, the technical hats, and the administrative hats, until the company has established enough of a client base that it can justify delegating certain things to a salesperson or a couple of different technical people. In this article, you'll...
102). IT support: Areas of Responsibility with your Clients
Many different responsibilities are included in providing IT support to your clients. In this article, you'll learn which areas need to be a part of your comprehensive services.
Coordinating Telecommunications Solutions
With sweet spot clients, you'll probably end up coordinating your IT support with the local telephone c...
103). IT Support: What Expertise Do You Need?
When it comes to small business IT support, expertise is relative and exists at all different levels. In this article, you'll learn more about expertise within your IT support business and what other skills are desirable for you and your employees.
You'll find experts at every level of IT support
In a big-enterprise IT organizat...
104). LAN Service Contracts - Grab The Opportunity
If you've done a lot of research on computer consulting, you probably have information overload. In this article, you'll learn what steps to take when first starting your business of computer consulting.
Pick a Date
First, pick a definite date for launching your new computer consulting business and write it down: Launch da...
105). More Computer Consulting 101 Hiring Tips (Part 2 of 2)
Does your company need to retain the services of a competent computer consulting firm, but you have no idea how to really evaluate “competence”?
In the first part of this two-part series on Computer Consulting 101 hiring tips, we looked at why small businesses find it so difficult to hire good computer consulting companies, as well as...
106). Overcoming Small Business Networks Sales Objections
Do you need help overcoming sales objections?
Do you sell computer networks, or other IT-related products and services to small businesses?
This article provides tips and hints so you can be overcoming the most common sales objections heard when selling networks to small business prospects, customers, and clients.
...
107). Partnering Beyond Other Technicians
In partnering, don't just look for people you can bring in on accounts. A lot of times other non-IT business providers like management consultants are in a position where they’re constantly being forced to be able to refer other professionals to their clients. This may be done as a favor to their client, or set up as a revenue sharing arrangement. ...
108). Partnering: Achieve Your Goals By Creating a Prospecting List
The way to create a partnering goal is to construct a partner prospecting list. Take out a piece of paper and write down the next 12 months on the year on there. Start with this month and finish 12 months from now. For each month, either put down one of the following:
the name of a person
the name of a company
the type of role the...
109). Partnering: Finding Your Strengths and Weaknesses
In partnering, the first thing you need to do is figure out your strengths. What it is that you do best? What does your store enjoy? What’s financially viable? What you’re planning on doing for the next six months to a year? You really want to make sure that you’re not partnering with someone that’s going to be a direct competitor of yours and vice...
110). Partnering: How It Benefits Your Computer Consulting Practice
Partnering is really the only way that you can do virtual IT the right way in small business computer consulting. It provides three extremely compelling benefits.
Partnering Advantage #1: You Can Broaden Your Bench
You can broaden the skills you offer to a potential client and your existing clients, and provide a more com...
111). Partnering: Joining a Formal Partner Program
Formal partnering programs. They can be good, bad, and indifferent. They just aren’t that huge. In this day and age, most people aren’t choosing to join partner programs just based on the benefits that they looked for 10 years ago.
Formal Partnering Programs Benefits
These benefits include: high margins, dedicated partner ...
112). Partnering: Where Can You Find Good Partners?
One of the best places to find new partnering relationships is through client referrals.
If you’re taking on a new client and you get introduced to someone who’s a very deeply niched expert, invite them to lunch or coffee. You could say, “We should really get together and talk about whether we have any clients that could use your expe...
113). Small Business Computer Consulting Freeloaders... and How to Avoid Them
If you've been in the small business computer consulting industry for more than 10 minutes, you've probably already encountered a fair amount of freeloaders.
Regardless of whether you call these folks moochers, tightwads, cheapskates, tire-kickers, cherry-pickers, or time vampires, left unchecked these vultures can wreak financial and ...
114). Small Business Computer Consulting: Additional Qualifications for the Sweet Spot
To find the ideal clientele for your small business computer consulting, you want to target small businesses by their number of PC's, (10 to 50) as well as their revenue. Generally, companies that have anywhere from 1 million to 10 million in revenue are the sweet spot of small business computer consulting. In this article, you'll learn why you sho...
115). Small Business Server Business Tips
Top 3 Ways to Maximize Your Small Business Server Consulting Profits
Over the past 7 years, Microsoft Small Business Server (SBS) has gained traction as a widely-respected Small Business Server networking suite.
As a result, many small business computer consultants, systems integrators, and value-added resellers have jumpe...
116). Technical Staff- Protect Your Business
If you're not really careful with how you hire the expert technical staff on your payroll, you could end up training and nurturing a future competitor. In this article, you'll learn how to minimize your risk.
Consider this example:
Your firm (ABC Consulting) hires a technical person and pays for their Microsoft, Cisco, or ...
117). Technical Staff: Challenge Them
Encourage your technical staff to learn about higher-end networking solutions. Remember, higher-end solutions are generally worth more per hour. Most of your technical staff will have the skills to set up small LANs, do troubleshooting, cleanup jobs and desktop rollouts. But in this article you'll learn why you should also start booking up some of ...
118). Virtual IT: Grow your business by providing ongoing service
Virtual IT: How It Can Benefit Your Business
Most successful small business computer consultants position their companies as virtual IT departments? Why? Because providing virtual IT to your customers gives you steady business. In this article, you'll learn why providing virtual IT to your clients can benefit both you and your customer...
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