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Kingston Amadan Profile and Articles
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1). A Call to Action
Because of a recent boom in business, my company needed to update our office phone system. We had a very nice system in place already, but our business had tripled within a matter of months. Since we rely on phone orders for the vast majority of our sales, we needed to upgrade in order to handle the increase in call volume. We were lucky to have a ...
2). A Line for Every Extension
I recently replaced the business phone systems in the company I own to accommodate the needs of my staff. I wish I could say that it was to accommodate the needs of our customers, but sadly, that isn't the case. You see, our old phone system had many more extensions than we had lines for. It was built with the assumption that inter-office communica...
3). A Phone by Any Other Name...
I recently left the company I was working for and took a new position with a new employer at a much higher salary. My business is IT, and I left the comfort and stabilty of my old job to work for a startup firm which I think will be a big success. They knew they were going to have to pay for quality personnel so they had no problem meeting my deman...
4). Administrators Becoming More Savvy in Programming Business Phone Systems
When I was new to the retail end of the telecommunications business, most of my customers expressed the same opinion when it came to programming their phone system. Back then, programming a business phone system was a lot like trash collection...administrators just wanted you to deal with it and involve them as little as possible. My, how the times...
5). Basics of Multi Line Commercial Phone Systems
While most commercial phone systems offer standardized features such as voice mail, call forwarding, transferring and hold music, not all are created equal. With three different options for businesses, it's important to understand that the phone system you choose should be reflection of your businesses size and where you expect to be several years ...
6). Bunk Bed Basics
Bunk beds are a great way to fit two beds into a smaller space, or to maximize the floor space of a shared room. There are now bunk beds available with storage drawers, roll out mattresses and even some that double as desks and workstations. All the additional amenities that bunk beds now offer are certainly something to be considered, but nothing ...
7). Bunk Beds Change, People Don't
I remember vividly the day my family moved from Cedar Rapids, Iowa to Chicago. I was all of ten years old and like any child would be, excited to see the city. My father had received a promotion at the bank he had worked at since well before I was born and we were now leaving the relative comfort of our home for an apartment on Michigan Avenue. Dri...
8). Business Basics for Catalog Retailers
Catalog retail is a world all it's own. Many considerations that other retailers don't have to deal with are of utmost importance to a catalog retailer. To name a few, the ordering process, warehousing and shipping must be streamlined for maximum efficiency. Maintaining a top notch inventory control and receiving department is also very crucial to ...
9). Business Phone Blues
I work for a specialty after market auto parts retailer. We have no showroom, so around twenty percent of our business comes from the Internet while eighty percent comes from the telephone. We send out catalogs to those who request them or anyone who has placed an order in the last year. We also advertise in the back of automotive magazines. Needle...
10). Business Phones Keep Up With Changes In Technology
The basic premise that defines a business phone has been simple and well stated for many years. Business phones, unlike home telephones, need to be able to handle a large call volume and provide functionality that is useful to the end user. This usually includes the ability to field several calls at the same time, put people on hold when necessary,...
11). Buying Business Phone Systems Doesn't Have to be Complicated
As a purchasing manager, it's my job to make sure that the items purchased for my company will not only meet our present and future needs, but that they will do so in a cost effective manner. With some items I am charged with obtaining, it's simply a matter of price. I look for the lowest price at the highest level of quality. I am often put in a p...
12). Caller ID of Death
As a broker, there is an unwritten rule that you don't steal clients from a co-worker because we all work on commission. Our office phone system works in such a way that if a desk is unmanned, the call will be transferred to another desk until it is picked up. When I get a call of this nature, I can pull up the investor’s information and see exactl...
13). Cellular Ties in to Business Phone System
The roving sales reps at my company have something to be happy about. We recently updated our phone system to allow them to use the full resources of our office phone system from their cell phones. All information that they receive at the office is instantly transmitted to their mobile phone no matter where they are. This has greatly simplified the...
14). Cheaper is Not Always Better
I work for a large insurance firm in the northwest, in an office with over 500 other employees. Management recently decided to replace our existing phone system as the old system was no longer meeting our needs. I and my co-workers were under the impression that they were going to update the system, as in "make an improvement", and that we would ha...
15). Civilization 4 and Why I Hate My Office Phone
If you're familiar with the strategy PC gaming series "Civilization", you probably know that it's only slightly less addictive than crack. I've never tried crack, but the "word on the street", so to speak, is that it's a bit hard to let go of. I recently purchased Civilization 4, which is the latest in the Civilization series. That in itself isn't ...
16). Customer Service for Business Phone Systems
Working in a law office often means long hours and late nights, especially doing probate work. Getting in before seven A.M. and staying until well past business hours, I assumed that I would always be available for whoever might call me. Recently, my office switched our business phone system and I started to notice a drop in the number of calls I w...
17). Disaster Preparedness in a Post 9/11 World
So much has changed in the last several years after 9/11, and yet most businesses are still inadequately prepared for disastrous situations. Not only are they vulnerable from the threat of terrorism, but from security and natural disaster standpoints as well. While a terrorist act poses a substantial threat to business operations; data loss, intern...
18). Disaster Recovery More Than Meets the Eye
As the Vice President of Operations for an online retailer of contact lenses, I am used to the potential problems related to doing business on the World Wide Web. Like any other online retailer, we have a responsibility to our customers to maintain their personal and payment information with the strictest of confidence and within regulatory guideli...
19). Finding the Right Equipment Supplier Paramount to Success in the Restaurant Industry
Most companies with any degree of overhead know that finding the right supplier of products necessary to run their business is of the utmost importance. For most businesses, it can mean a substantial savings and reduce the headaches often associated with searching for a reliable equipment dealer. For restaurants, however, finding the right equipmen...
20). Game Tables have Come A Long Way
When I was young, my family had a game table in our basement that my siblings and I all enjoyed. We played chess and checkers just about every night to amuse ourselves and I can still recall many fond memories of conversations we had while seated around that table. My mother would always want us to play upstairs where she could keep a better eye on...
21). Gift Basket an Excellent Choice for Mother's Day
This Mother's Day, I've decided to pamper mom with a gift basket. With so may available options, it's no wonder more people are choosing gift baskets as a way to express gratitude for a job well done. In this case, the "job well done" was raising my siblings and I to be civilized adults despite our propensity to make that an almost impossible task....
22). Gift Basket Gets the Attention
Over the Thanksgiving holiday, our family found itself in an odd situation. My husband had recently been promoted within his company, which resulted in our moving to a new city. We made the move in mid-November, which made planning for Thanksgiving virtually impossible. There was so much to do in regard to closing on a new home, selling our old hom...
23). Gift Basket Heaven
I love receiving gifts, and let's face it...who on earth doesn't. Getting flowers from my husband always makes me feel special. The cards I get from the kids on my birthday and the holidays are precious to me. Still, there is one gift I look forward to more than any other. I have an aunt who I have always been very close to and who sends me a gift ...
24). Gift Basket Surprise
I received a gift basket from my mother-in-law several months ago, who told me in advance she was sending it. My traditional view of gift baskets is not necessarily a good one. The phrase "gift basket" conjures up pictures in my head of summer sausages and Florida fruits that eventually go bad for a lack of being eaten. I can now say, unequivocably...
25). Gift Baskets A Great Way to Celebrate Easter
Easter is such a special time of year. I can recall fond memories of Easters past when my mother and father would hide brightly colored eggs in the yard and send my sisters and I out to find them. What joy we had running around the yard, looking in every nook and cranny for the eggs we had hand decorated together as a family. As I recall, whoever f...
26). Gift Baskets Offer a Variety of Holiday Treats
It never fails that each and every year, I have a hard time deciding what to purchase for friends and relatives around the holidays. Lately, I've been sending gift baskets as these are the one gift that I know will be appreciated. There are two reasons why I feel a gift basket is a wise choice, especially for holiday gift giving. The first reason i...
27). Gift Baskets Popular for Expectant and New Mothers
I've been to a lot of baby showers and births lately. From my daughter-in-laws second child in three years to a family friend's and even my younger sister's, I've had plenty of opportunity to ponder what makes a great gift for an expectant or new mother. After reading facial expressions from multiple mothers and mothers to be as well hearing a lot ...
28). Hall Cabinets, Benches and Accent Chests Increasing in Popularity
I remember the 70's very well. Hallways in houses and apartments were almost always decorated the same way. There were two options. Option one was no decoration at all, just barren hallway. Option two was a variation on the theme of family pictures cascading down a staircase wall in a forty-five degree line. You remember those houses, don't you? Li...
29). Handling the Purchase of a Business Phone System
Purchasing a business phone system is not an easy endeavor, but with the right mind set and a little knowledge about business telephones, you can find a viable, budget friendly solution to your business' communication needs.
One of the first decisions you will need to make is whether or not to go with a key system or a Private Branch Exchange...
30). Handsets an Important Factor in Choosing Business Phone Systems
By necessity, business phones are usually a bit more bulky than regular phones. Although technology has greatly reduced the size of business phones in recent years, ergonomics hasn't necessarily caught up. Of course, when choosing a phone system, some manufacturers' trunk equipment setups will limit the types of handsets that can be used along with...
31). Head-set on Embarrassing Myself
My job is not stressful, I would say, just demanding. I answer the phone for a brokerage house on Wall Street. I enjoy my job, but I was having a problem keeping up with the volume of calls that come across my desk everyday. My supervisor noticed that I was having problems and suggested that they could provide me with a headset, if I thought it mig...
32). Hold That Hold...Please!
It never fails. Whether ordering a pizza or making a doctor's appointment, I hear it almost every time. "Can I put you on hold?", they ask. Before I have a chance to even answer...I am on hold! What just happened? Was it a rhetorical question? Why even give me the option? Why not just say, "Welcome to XYZ, where we promptly put you on hold!".
33). Hoodia and Hunger
Perhaps you've already heard of hoodia, the unsightly and unpleasant tasting cactus-like plant which grows in the Kalahari Desert. In recent months, hoodia has received an overwhelming amount of attention from the media for it's ability to suppress hunger with no discernable negative side effects. But how exactly does this plant fool our brains int...
34). Hoodia and the Battle of the Bulge
I have tried everything, and I mean everything to lose weight. I have been on the grapefruit diet, the low carb diet, the low fat diet and the starvation diet. While each of these allowed me to lose a few pounds within a couple of weeks, all were almost impossible for me to stay on. I have tried every weight loss pill known to man. Ephedra made my ...
35). Hoodia Heaven
As a certified gym rat, I'm constantly talking to different people about supplements, weight loss products, and diet foods. If it's out there, I've heard of it and probably know someone who has tried it. In the past few months, I've talked to more people about the weight loss supplement hoodia than any other product. Here are some of the things peo...
36). How NOT to handle bad breath
We've all been there. You round the corner to your cubical ready to start the day's work when you are suddenly accosted by the familiar stench of a co-worker's bad breath.
"Here we go again...", you think. "Another 'H'-filled tirade that won't ever permeate my ears because I'm too busy trying to keep it from permeating my nose."...
37). How to Save Money When Buying Inkjet Cartridges
Purchasing ink cartridges for professional and consumer printers can be a costly endeavor. With many desktop printers costing less than the ink cartridges needed to run them, the search for affordable ink has never been more necessary than now. Unfortunately, many individuals and purchasing managers alike are unfamiliar with ways they can reduce th...
38). Lifelong Depression
I have suffered from depression for as long as I can remember. My earliest childhood memories are tainted with the ominous presence of my illness despite growing up in a very loving home with two kinds and nurturing parents. After a divorce in my early thirties, I found myself unable to cope with the feelings of sadness that had permeated my existe...
39). MSDS Availability for Chemical Manufacturers
Material Safety Data Sheets are an important part of the chemical manufacturing business, not only from a safety standpoint, but from a regulatory standpoint as well. Chemical manufacturers must make Material Safety Data Sheets available for all clients and products when applicable. In order to provide the proper documentation and labeling, chemica...
40). Muzak for the Business Phone System Ruined My Favorite Songs
When someone calls my office, there's a good chance they will be put on hold. We don't want to put anyone on hold; it's just a necessity that arises from being busy. When people who call are put on hold, they are greeted with a short message telling them how much we regret having to make them wait, followed by the soothing sounds of Vivaldi, Wagner...
41). My Battle with Bipolar Disorder
Since my early twenties, I have suffered from bipolar disorder. I am now in my mid-forties and have managed to keep it under control through the use of medications as well as the support of my friends, family and my wonderful and compassionate husband. Unfortunately, it took a long time to get to the point I am at now. For many years, I suffered th...
42). My Experience Buying a Business Phone System
As the office manager for a small insurance company, one of the many duties I perform is purchasing. This normally involves stopping off at the local office supply store for pens, paper clips, printer paper, ink and toner. In other words, I'm not exactly entrusted with making high level, crucial decisions when it comes to purchasing. In fact, we us...
43). My Jewelry Armoire
The older I get, the harder I find it to throw things away. By far, clothes are the most difficult for me to get rid of as I keep thinking that I will have occasion to wear again what hasn't been worn in years. Despite my reluctance, I decided to go through my wardrobe and donate anything I hadn't put on in over a year. It wasn't easy to let go of ...
44). New Business Phone System Makes the Difference
My small business was growing in almost every way imaginable. Every way except the bottom line, that is. My company primarily does business over the phone, with over ninety percent of our sales coming across our telephone lines. When our call volume started to increase late last year, I hired several new employees to man our existing phone system. ...
45). Ogoplex
I recently tried ogoplex, a supplement that originated in Europe. I had heard that ogoplex could make orgasms during sex better for men. Better doesn't even begin to describe what ogoplex can do.
I'm sure most of you are familiar with a woman's ability to have multiple orgasms. As men, we're fairly spent after one. When I was younger, ...
46). Phone Games of the 21st Century
I recently had reason to call my phone company in order to inquire about some charges that were showing up on my bill. I first reached an automated message that told me to press one for English, which I did, followed by a menu with several options. Of the available options, none involved speaking to an actual human being. This was the type of phone...
47). Phone Sales not Ready to Yeild to the Internet
There is no question that the internet has revolutionized business. Many people are not only paying their bills online, but also ordering products and services at an ever expanding rate as well. Businesses with a web presence have opened themselves up to new market where many consumers take advantage of the ease of shopping from pages visually no d...
48). Proper Preventive Maintenance Starts With Knowing Your Restaurant Equipment
Several weeks ago, I was forced to replace a very expensive piece of equipment at my bistro. A convection oven that I inherited with the building suddenly stopped working. I called a repair service and the machinery medics were quickly dispatched. Unfortunately, the news was grim... I would need to purchase a replacement unit. The technicians that ...
49). Purchasing Business Phones Doesn't Have to Hurt
Finding the right business phone distributor can be a lot like dating. Inevitably, you will go through your fair share of undesirable suitors before finding the right one. Not only that, the process itself will be well beyond nerve wracking for most. Long after you have decided that one or another retailer or wholesaler is not the one who you shoul...
50). Recognizing the Symptoms of Bipolar Disorder
Bipolar disorder is a treatable brain disorder marked by extreme shifts in a person's mood and disposition. Periods of intense mania are followed by bouts of severe depression, often with periods of normalcy in between. While on either end of the spectrum, sufferers of bipolar disorder often find it difficult to concentrate and maintain functionali...
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