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1). Are You Positive or Negative? Does Your Behaviour Impact Those Around You And Can You Change It? Copyright © 2006 The National Learning Institute Some years ago, I read a report by Spiro Zavos in the sports columns of my SMH newspaper, which described the behaviour of a football coach during a very tense finals game. The antics of the losing coach gave a very good insight into why his team did not win and in fact loses many close ... 2). Email Etiquette – What’s The Missing Link ? Copyright © 2006 The National Learning Institute I looked up the web on email ettiquete and found many sites, yet only one of the 10 sites on the first page of Google, dealt with the real issue around email etiquette. However, I did find that there’s even a new word for it now – Netiquette. One site had 32 rules (of course with links t... 3). Have You Been Appreciated Lately? - 6 steps to make yourself & others feel better at work Copyright © 2006 The National Learning Institute We all want to be associated with a winner, be it a winning person, a winning team, a worthwhile cause or a successful organisation. We all have sports people, teams, actors or artists that we consider “ours”. When they do well, we bask in their reflected glory. It’s the same at work - w... 4). How To Select A Consultant - The Three Imperatives Copyright © 2006 The National Learning Institute As a manager many years ago when faced with my first challenge of selecting an external consultant, I found myself all at sea. Fortunately for me, I intuitively hit two of the three selection targets. The project was to produce a communication video, so it was relatively easy to see and ... 5). Management Training – Myth, Magic or Mayhem? Copyright © 2006 The National Learning Institute Training courses! The most recent had been termed “Management for Senior Officers” and had been a minor disaster – all psychology and how to be nice to junior officers. How to involve them, how to motivate them, how to relate to them. Rebus had returned to his station and tried it for on... 6). Meetings–Management Meetings–Why are they a waste of time? The 80/20 rule and 5 steps to success Copyright © 2006 The National Learning Institute How often have you sat in a meeting thinking “This is such a waste of time. I have so many others things to do. I wish I could be somewhere else” Sound familiar? I’m sure we all have had these thoughts at one time or another and maybe for some of us, it has been very recent! ... 7). Motivating Others – What’s The Real Answer? Copyright © 2006 The National Learning Institute So, economics and statistics are the flavour of the month, or more specifically “Freakonomics” (Steven D. Levitt and Stephen J. Dubner, Penquin Books 2006). In a quote from Levitt’s website, “Through forceful storytelling and wry insight, Levitt and co-author Stephen J. Dubner show that ... 8). So, You Want To Be A Consultant! 4 Steps To Take On The Pathway To Success. Copyright © 2006 The National Learning Institute During my career as a manager and since I myself became a consultant in 1987, I have had many colleagues and acquaintances move into the consultancy profession. Sometimes this move was by choice as a genuine career move. In the late 90s however, the proliferation of consultants was exace... 9). When is Negotiating Not Negotiating? 4 tips for improved success Copyright © 2006 The National Learning Institute When you left home for work this morning, did you feel ready to face the day knowing that you were going to have a number of successful negotiations? Chances are, the word "negotiation" never entered your head. Perhaps it should have! We often think of negotiation as a forma...