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1). Empathy 101: Ten Commandments Of Human Relations By : Kerri Salls
These ten commandments of human relations aren't original to me, and I don't know the source. At the same time, they don't go out of style or out of date if you are in business. Everyone in your business must imbue their efforts with these commandments. They are required in every type of relationship be it marketing or selling to clients, providing...
2). Team Building - What Consultants don't tell you By : Philip Lye
Team Building is about character - yours! The plethora of information disseminated throughout the western world provides a smorgasbord of choices for business.
Theories are fine but I have found the practicalities another issue and so will you!
Team building takes work but the results are worth it. The essential ingredient...
3). How Leaders Create Trust By : Steve Kaye
People buy from you, offer help, and grant rewards based on trust. Here are ways to increase your success by creating trust. While we do most of these things, missing even one of them can ruin it all.
> Be Dependable
* Deliver what you promise and promise only what you can deliver. Report delays immediately. * Be on time. ...
4). Amazing Quotes from Clients By : Steve Kaye
No doubt you've collected memorable quotes from your job or business. Here are some of the amazing things people have said to me since I started my business in 1992. And, yes, all of the quotes are true.
"Paying these royalties is a real hassle."
> Comment: You can't judge a book publisher by the cover.
"I kno...
5). 6 Ways to help your employees beat stress and work more By : John Edmond
If you would like your business to employ highly motivated and high-energy level employees then investing in the workplace atmosphere and facilities will help and will reduce work-place stress significantly. Research confirms that if your employees are stressed then that will cost you even more money in missed workdays and increased on-the-job inju...
6). Basic Considerations in Buying Project Management Software By : Neal Brown
The cost range of project management software is huge. From under $50 to over $20,000. Extensive reviews have been written about all the different software packages and it is far too complex to summarize in a short article, but following are some general guidelines to help you narrow down the decision making process.
Start by determini...
7). The CEO is 10,000 feet above the fire By : Larry Galler
How many times have you heard a business owner or manager say that they spend their workday “always sweating at putting out fires?” I hear it all the time.
Think of a raging forest fire. There are sweaty fire fighters working hard, just yards in front of the flames. There is one person in a helicopter 10,000 feet above the flames. Tho...
8). Why Team Building Weekends Fail (And How to Make Yours Succeed) By : Brett Danielson
Somewhere in the world this afternoon, a group of office mates are strapping on safety equipment and preparing to scale the side of a cliff together. In another city, another group of mates is engaged in a retreat designed to foster their sense of teamwork. Late at night in yet another town, six men who usually compete in the office are cooperating...
9). What to Ask Before Agreeing to Attend a Meeting By : Steve Kaye
Managers spend much of their time in meetings. But some junior staff use meetings to showcase themselves. Or they invite their boss to help with work that they should be doing. In either case, such meetings waste your time.
Here are five questions that you (or your assistant) must ask before agreeing to attend a meeting.
1...
10). Putting Professionalism back in Management Consulting By : Harry Greene
I have seen many changes in my forty years as a professional management consultant, particularly in the business change and management improvement practices. My specialty is applying information technology for the benefit of the business. In the 1960s and 1970s, we developed information systems from the ground up to satisfy user requirements. It wa...
11). The Value Of Safety Videos By : Leon Chaddock
Safety videos can provide many excellent resources for you and for your employees. What are they and how can they help your organization? First, realize that safety videos are full of valuable information. They can teach and provide that information on just about any safety related topic quite simply. And more importantly, effectively. If you have ...
12). Are You Missing Your Best Quality Improvement Ideas? By : Donald Bryant
November 2005. Winter is just around the corner here in Western Michigan. The leaves are literally raining off the trees. Just this morning at breakfast as I looked into the woods and I could see a steady stream of golden brown, red and yellow leaves heading towards the earth.
Last month I talked about keeping your quality improvement ...
13). Outside Help - Hiring A Personal Organizer By : David Riewe
Some people who are too busy with work may sometimes be absent minded about certain things and tend to forget doing some of their important chores. If this happens more frequently, it is best to get a handyman of some sort to help out rather than making one's performance suffer. A personal organizer can be hired to do just about anything, whether i...
14). Business Team Building - What Is It? By : Ali Kidd
Simply put, a team is “a group of people working towards a common goal.” Therefore, Business Team Building is a process that enables a group of people in a business environment to reach their goals using the team resources. It refers to the selection and motivation of your staff towards your organization’s development and establishing a team feelin...
15). Nine Reasons Why Mentoring Matters to You By : Kevin
There are many roles we play or hats we wear in our lives. We are professionals, family members, brothers, sisters, co-workers, leaders, coaches, friends, parents, and neighbors to name just a few. While you may not wear all of the hats I listed, you can likely add several more that I left out! Many of these roles are a given – we don’t have much c...
16). How To Make Mistakes By : Paul Lemberg
Promoting risk taking and eliminating fear of failure.
It would be a mistake to try to avoid all mistakes. Indeed, it would be a colossal blunder to attempt doing things right the first time, every time. In todays light speed economy, ("new" economy and "old" economy) if you don't fall on your face both regularly and painfully, you are...
17). CPAs vs. Non-Certified Accountants - Clearing Up The Confusion By : John Day
I wish I had a nickel for every time someone asked me what the difference is between CPAs and non-certified accountants. Essentially, non-certified accountants can simply hang up their shingle and open their doors for business. There are no educational requirements. If they want to prepare taxes, most states require a certain number of qualified ho...
18). Mangement Through Measurement By : Rodney Boettger
In 1996, in the movie Jerry McGuire, actor Cuba Gooding, Jr. made famous the phrase “Show Me the Money!” Ten years later, a variation of that command, now “Show Me the Data!” rings in conference rooms throughout the country. Managers far and wide, at least the successful ones, are looking at the data. Don’t tell me your opinion, show me the data. C...
19). Replacing administration with capital management By : Harry Greene
Enterprises have a large sums invested in the capital that is utilized in performance, to achieve objectives. Most enterprises don’t even know the extent of what this capital is. There is no manageable organization of enterprise performance capital. People talk of intangible assets like there is a black hole someplace with all that performance capi...
20). Do You Know What Your Customers Want? By : George Dodge
"The True Function of Any Successful Business is to Sell People Precisely What They Want To Buy" - Bob Serling
I suppose the above seems rather obvious. After all, no customers, no business, right? But if the failure rate of businesses today is any indication, then perhaps it's not so obvious after all.
What do I mean by t...
21). 20 Tips On Presenting Corporate & Office Areas By : Trevor C Krueger
1. If you operate an office that receives visiting clients you probably have a reception area. Such an area can be used to great advantage. While your client is waiting to see you why not give them the opportunity to learn about you and the company? Large photographs of the factory or the products / services you provide help to make it clear what y...
22). Office Team Building Exercises By : Ali Kidd
There are many different kinds of office team building exercises that can be used to help improve your company’s internal communications, morale, trust, and cohesiveness. Team building exercises are undertaken in a spirit of fun, but also play an important role in strengthening your ability to function as a unit.
Team building exercise...
23). 6 Succession Planning Myths...Debunked By : Tara Flynn Condon
Of late, the topic of succession planning has sparked much concern. However, it seems few organizations have heeded the warning. According to a Human Resource Planning Society and Hewitt Associates study, fewer than 60% of companies have a succession plan in place.
Below are some of the most common myths about succession planning.
24). Human Resources: What Drives An Organization By : Mary Murtha
The field of Human Behavior Organization emphasizes the importance of human resources in any business organization. The business filed offers too much focus on manpower development for it is the lifeblood of an existing industry.
This consideration provided several honchos in trade enterprise to create spin off departments to cater on ...
25). Quotes About Bad Meetings By : Steve Kaye
Long pointless meetings are useful in that they keep incompetent people from interfering with those who are working.
Bad meetings are a cultural malady that senior executives pass on to new employees.
An employee who needs permission to buy a box of paperclips can spend tens of thousands of dollars worth of employee time o...
26). Leading With A Chip On Your Shoulder By : Brent Filson
PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is appreciated but not required: mail to: brent@actionleadership.com
Word count: 650
27). Can An Employee Survey Help You? By : Matthew Noel
An employee survey can provide you with a good understanding of what is happening within your business when you are not there or what your employees think of working there. While any company can benefit from doing an employee survey, there are many reasons for those companies that have issues with such things as poor retention of employees and high...
28). Automotive Retail BDC and Internet Departments - CRM Alone is Not Enough By : Fabien Vegas
CRM software is only one component of Information Technology.
Information Technology (IT) should comprise all hardware and software data solutions; marketing and communication systems; and most importantly the design, testing, application and refinement of the methods of implementation.
In other words, IT is not just softw...
29). Scheduling Retail Employees By :
Scheduling my team has always been one of my least favorite tasks as a retail manager. It’s tedious, it takes hours and even when I think I have it right, I probably don’t. What makes scheduling a challenge is that you are balancing the demands of individuals on your team with the demands of your business. This can be a very time consuming and frus...
30). Work Efficiency - Are Employees Really Overworked? By : Bartosz Lewandowicz
The Statlook system’s unique function is tracking the company’s computer usage mode. A wide range of cross-sectional reports illustrates the users’ activities in each period of time and in the context of used software. By means of the Statlook system you can practically control all employee activity, beginning from the registration of Internet site...
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